Insurance Support

Help navigating your health benefits

Many of our products may be eligible for reimbursement through extended health benefits. We help you understand the process and prepare the documentation commonly needed for a claim.

How the reimbursement process works

We help simplify the process so you can focus on your health, not the paperwork.

01

Understand your coverage

We help you understand what your health benefits plan may cover — including commonly eligible product categories, annual limits, and documentation that is typically required.

02

Explore suitable products

We help you identify products that may be eligible depending on your individual benefits plan, so you can make a more informed purchasing decision.

03

Prepare your documentation

We provide product information and documentation commonly needed for manual reimbursement claims — including receipts, product details, and supporting information.

04

Submit your claim

With your documentation prepared, you submit your claim to your insurer. We are available to answer any follow-up questions along the way.

Commonly eligible products

Coverage varies by plan, but these product categories are commonly covered under extended health benefits in Canada. We recommend confirming your specific coverage with your insurer.

  • Compression socks and stockings (a prescription may be required depending on your plan)
  • Orthopedic braces and supports
  • TENS machines and pain relief devices
  • Post-surgical compression garments
  • Lymphedema garments

Insurers our clients commonly use

We are familiar with the documentation requirements for many major Canadian insurers and employer benefit plans.

  • Canada Life
  • Manulife
  • Blue Cross
  • Desjardins Insurance
  • Industrial Alliance (iA)
  • Most employer group benefit plans

Important note on coverage

Insurance coverage and reimbursement depend on the client's individual benefits plan. Some products may require a prescription or referral from a physician or specialist. We do not guarantee approval and recommend confirming requirements directly with your insurance provider before purchase. We are happy to help you prepare the right questions to ask.

Have questions about your coverage?

Reach out and we'll help you understand your options and prepare the documentation you may need.

Book a Consultation